Demo Mode - iFrames & URLs

Leopard when configured in "demoMode" displayed a configured site in an iFrame behind the chat window. Teneo responses that have URLs will trigger a redirect within this iFrame.

Main Site URL

When creating a new solution configuration in the Leopard's Admin Area you have the option of defining an IFRAME url.

If Leopard is served over a HTTPS url then you will want to make certain that both the Teneo Solution URL and the IFRAME url are both available over HTTPS

Some sites don't like to be Iframed. This is most likely caused by the website sending back headers to instruct your browser not to IFRAME the site. You can work around this by installing a X-Frame buster extension in your browser. There are plenty of extensions that help with this. Here's one I use:

• https://chrome.google.com/webstore/detail/ignore-x-frame-headers/gleekbfjekiniecknbkamfmkohkpodhe

Output Node URLs

You can use the Studio functionality on an output node to specify a URL along with the answer text. Leopard is always looking for the existence of these URLs in the response and if found will tell the iframe to load that URL.

You can specify both absolute URLs and relative ones. Relative URLs must be relative to the first IFRAME url using in the Leopard configuration for that solution.

Therefore is your original web page was:

https://mysite.com/mysite/index.html

Then the following relative path URL on an output node:

./another-folder/index.html

Will result in a redirect to:

https://mysite.com/mysite/another-folder/index.html