Greeting Message

Capture the Login command

Disable the following flow from the TDR's - The user continues conversation after Timeout This flow is located in Dialogue » Non-conversational » Timeout

Capture the command request parameter. Leopard sends a ?command=login whenever the chat window is opened. You will want to trigger the greeting message when this request parameter is present.

Pre-processing Script

if (engineEnvironment.getParameter("command")) {
	command = engineEnvironment.getParameter("command")
} else {
	command = ""
}

In your greeting flow you will want to add a syntax trigger with the following condition

Trigger Condition in Greeting Flow

{command == "login"}