Location Context Parameters

Leopard sends a bunch of useful request parameters to Teneo that can be used to personalize responses.

To have the location information sent to Teneo you must enable the following build configuration variable.

location.login.sendAtLogin = true

Variables Sent

The values will differ based off the location of the user chatting with Teneo via Leopard. You can access these variables in a pre-processing script from within Teneo Studio.

timeZone        : America/Los_Angeles  
city            : Sammamish            
continentCode   : NA                   
continentName   : North America        
countryCode     : US                   
countryName     : United States        
currencySymbol  : $                    
currencyCode    : USD                  
latitude        : 47.5857              
longitude       : -122.0345            
regionCode      : WA                   
regionName      : Washington           

Retrieving in Pre-Processing within Teneo

if (engineEnvironment.getParameter("timeZone")) { 
    timeZone = engineEnvironment.getParameter("timeZone") 
}

if (engineEnvironment.getParameter("city")) { 
    city = engineEnvironment.getParameter("city") 
}

if (engineEnvironment.getParameter("continentCode")) { 
    continentCode = engineEnvironment.getParameter("continentCode") 
}

if (engineEnvironment.getParameter("continentName")) { 
    continentName = engineEnvironment.getParameter("continentName") 
}

if (engineEnvironment.getParameter("countryCode")) { 
    countryCode = engineEnvironment.getParameter("countryCode") 
}

if (engineEnvironment.getParameter("currencySymbol")) { 
    currencySymbol = engineEnvironment.getParameter("currencySymbol") 
}

if (engineEnvironment.getParameter("currencyCode")) { 
    currencyCode = engineEnvironment.getParameter("currencyCode") 
}

if (engineEnvironment.getParameter("latitude")) { 
    latitude = engineEnvironment.getParameter("latitude") 
}

if (engineEnvironment.getParameter("longitude")) { 
    longitude = engineEnvironment.getParameter("longitude") 
}

if (engineEnvironment.getParameter("regionCode")) { 
    regionCode = engineEnvironment.getParameter("regionCode") 
}

if (engineEnvironment.getParameter("regionName")) { 
    regionName = engineEnvironment.getParameter("regionName") 
}